Mosaic Access Request

Need to order a transcript? McMaster offers official e-transcripts sent via Parchment ordering services. No Mosaic access is required. Learn more here.

Are you an applicant? Do not use this form — Mosaic is used only by current students. Instead, refer to the e-letter you received acknowledging your application for your personal information and steps to access your applicant portal.

If you are unable to log into Mosaic you can use the MacID Management tool here.

To activate your MacID you require your student number (also called your Person ID), your barcode number (located on your student card), and your date of birth.

If you have forgotten your password, you will need to answer the authentication questions set up when your MacID was originally activated.

If you are unable to proceed with either of these options, complete the form below and you will be sent your student information and steps to gain access to Mosaic. Please allow up to 5-7 business days for processing.

The information gathered on this online form is collected under the authority of the McMaster University Act, 1976. The information is used for the academic, administrative, financial and statistical purposes of the University including, but not limited to, admissions; registration and maintaining records; awards and scholarships; convocation; provision of student services, including access to information systems; alumni; and disclosure to or on behalf of the applicable McMaster student government. This information is protected and is being collected under section 39(2) and section 42 of the Freedom of Information and Protection of Privacy Act of Ontario (RSO 1990). Questions regarding the collection or use of this personal information should be directed to the, University Registrar, University Hall, Room 209, McMaster University.