Student Services is not accepting requests until further notice. Learn more about updates on our service. Thank you for your patience.

Requesting transcripts as alumni and previous students (including LOP, exchange, etc.)

If you have completed your studies and don’t have access to Mosaic, you may use one of the following request options to order transcripts:

• Regular request form: Currently 7 business days processing –  no charge. Visit Canada Post for delivery times.
• Rush request form: Requests received by 11 p.m. will be processed by 12 noon the next business day. A $15 charge per transcript applies. Visit Canada Post for delivery times.
• In-person: You may request a transcript at the Student Services Office, GH 108. Student card or government-issued ID is required.
• Request for third-party pick-up: The written permission of a student, with their manual handwritten signature, is required for a third-party to pick-up a transcript on their behalf.
  • Third-party pick-up requires:
    • Statement of consent from the student to release the transcript
    • Student name & student number
    • Third party’s name and birth date
    • Third-party must arrive at the office with a government-issued ID and a copy of the statement of permission with the manual handwritten signature

Payments: transcripts are free of charge, however, payment for rush service, faxing or courier services can be made by credit card (Visa, MasterCard or American Express) by completing the appropriate section of the transcript form. The cardholder’s signature must be included in the request section.

Requests sent via email will not be accepted. Secure options are:

• In-person in GH 108
• Fax to 905-777-9493
• Mail to:
  McMaster University
  Office of the Registrar
  Student Services, Gilmour Hall 108
  1280 Main Street West
  Hamilton, ON CANADA L8S 4L8

Please note: The Registrar’s Office is not responsible for transcripts lost or delayed in the mail.