Alumni transcript requests

Transcript request information

Official transcripts are available to alumni in good standing with the University. The Registrar’s Office is not responsible for transcripts lost or delayed in the mail. Visit Canada Post for delivery times. 

Types of transcripts

Type of transcript Processing time Delivery Method Cost Link/form
Unofficial Immediate Download copy through Mosaic Student Center (access required) Free
Official paper transcript 7-10 business days

Mailed via Canada Post

*allow time for delivery

Rush official paper transcript Coming soon
Official e-transcript 7-10 business days Secure email hosted by Parchment Ordering Services © $2.37 US ($3.00 CDN) Order Credentials from Parchment

Transcript attachments

Paper Transcripts

When a cover letter or attachment is required by the receiving institution or organization, please submit a Service Request in Mosaic with your cover letter attached. Please indicate there is an attachment when ordering the transcript in Mosaic. 
Connect with a Student Services Professional via the online chat if you are not able to submit a Service Request to submit your attachment.


Alumni can upload an attachment or cover letter when requesting an e-transcript. Graduates from the School of Medicine will have their medical narrative emailed separately to the requested third-party via McMaster email.

Medical Narratives

The narrative transcript for medical students/alumni will be emailed to the recipient indicated on the Parchment order in a second email sent out by the Office of the Registrar.

Paper Transcripts

The narrative transcript for medical students/alumni will be mailed out with the official transcript when completing all requests.


Place one order for the McMaster official transcript.
Place a second order for an enrolment verification letter and type ‘medical narrative’ in the special instructions.
The emails will be sent out separately via Parchment. All credentials display the blue ribbon certification symbol when directed to a third-party.


If you are applying to a program through OUAC you must submit a transcript request through the OUAC application centre. PDF transcripts are not accepted.

How to request a paper transcript 

Log in to Mosaic with your MacID and password. Navigate to your Student Center.

If you have never accessed Mosaic, or if you’ve forgotten your MacID, you will need to activate your credentials.

Before you begin the activation process, you will need your student ID number, 14-digit barcode number and date of birth. If you do not have your student ID number and/or barcode number, please complete this request form.

We will provide you with your barcode and student ID number within five business days and you can activate your MacID, here.

Once you have access to Mosaic, please continue to follow the steps to request a transcript.

In your Student Center, select the other academic drop down menu and select “Transcript: Request Official”. Use the “next” arrow.

Scroll down and select your processing options.

Quantity: You can order a maximum of three transcripts

Enter the address you would like to send it to.

If you would like it send to yourself and your address is up to date in Mosaic then you can check off Send To My Address and your address will populate.

If you need to send it to a different address, enter the person’s name or the name of the organization in the Send To field and then go to Edit Address. Fill out the exact address you would like it sent to. After you’re done, click OK.

Please verify that the “Send to” and “Address” fields are correct. Incomplete or wrong addresses will result in delayed processing/delivery.

Select submit. You’re all done! If you have selected an option that requires payment, then you will be taken to Moneris to pay for your request.

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