Alumni transcript requests

Transcript request information

Official transcripts are available to alumni in good standing with the University. The Registrar’s Office is not responsible for transcripts lost or delayed in the mail. Visit Canada Post for delivery times.

Types of transcripts

Type of transcript	Processing time	Delivery Method	Cost	Link/form
Unofficial	Immediate	Download copy through Mosaic Student Center (access required)	Free	Mosaic Barcode Request form
Official paper transcript	7-10 business days	Mailed via Canada Post *allow time for delivery	Free	Mosaic
Rush official paper transcript	Coming soon	–	–	–
Official e-transcript	7-10 business days	Secure email hosted by Parchment Ordering Services ©	$2.37 US ($3.00 CDN)

Guide to ordering transcripts through Parchment(PDF)

Transcript attachments

Paper Transcripts

When a cover letter or attachment is required by the receiving institution or organization, please submit a Service Request in Mosaic with your cover letter attached. Please indicate there is an attachment when ordering the transcript in Mosaic. 

Connect with a Student Services Professional via the online chat if you are not able to submit a Service Request to submit your attachment.

e-Transcripts 

Alumni can upload an attachment or cover letter when requesting an e-transcript. Graduates from the School of Medicine will have their medical narrative emailed separately to the requested third-party via McMaster email.

Medical Narratives

The narrative transcript for medical students/alumni will be emailed to the recipient indicated on the Parchment order in a second email sent out by the Office of the Registrar.

Paper Transcripts

The narrative transcript for medical students/alumni will be mailed out with the official transcript when completing all requests.

e-Transcripts

Place one order for the McMaster official transcript.
Place a second order for an enrolment verification letter and type ‘medical narrative’ in the special instructions.
The emails will be sent out separately via Parchment. All credentials display the blue ribbon certification symbol when directed to a third-party.

How to request a paper transcript

Step 1: Log in to Mosaic

If you have never accessed Mosaic, or if you’ve forgotten your MacID, you will need to activate your credentials.

Before you begin the activation process, you will need your student ID number, 14-digit barcode number and date of birth. If you do not have your student ID number and/or barcode number, please complete this request form.

We will provide you with your barcode and student ID number within five business days and you can activate your MacID, here.

Once you have access to Mosaic, please continue to follow the steps to request a transcript.

Step 2: Select transcript request

In your Student Center, select the other academic drop down menu and select “Transcript: Request Official”. Use the “next” arrow.

Step 3: Choose processing options

Scroll down and select your processing options.

Quantity: You can order a maximum of three transcripts

Step 4: Provide address

Enter the address you would like to send it to.

If you would like it send to yourself and your address is up to date in Mosaic then you can check off Send To My Address and your address will populate.

If you need to send it to a different address, enter the person’s name or the name of the organization in the Send To field and then go to Edit Address. Fill out the exact address you would like it sent to. After you’re done, click OK.