Requesting transcripts as alumni and previous students (including LOP, exchange, etc.)

If you have completed your studies and don’t have access to Mosaic, you may use one of the following request options to order transcripts:

• Regular request form: Currently 7 business days processing –  no charge. Visit Canada Post for delivery times.
• Rush request form: Requests received by 11 p.m. will be processed by 12 noon the next business day. A $15 charge per transcript applies. Visit Canada Post for delivery times.
• In-person: You may request a transcript at the Student Services Office, GH 108. Student card or government-issued ID is required.
• Request for third-party pick-up: The written permission of a student is required for a third-party to pick-up a transcript on their behalf. Permissions are uploaded to MacDrive prior to the person’s arrival in the office.

Third-party pick-up requires:

• Statement of consent from the student to release the transcript
• Student name & student number
• Third party’s name and birth date
• Third-party must arrive at the office with a government-issued ID and a copy of the statement of permission

Payments: transcripts are free of charge, however, payment for rush service, faxing or courier services can be made by credit card (Visa, MasterCard or American Express) by completing the appropriate section of the transcript form. The cardholder’s signature must be included in the request section.

Requests sent via email will not be accepted. Secure options are:

• Fax to 905.527.1105 or:

Upload your completed form through a McMaster secure link. Please include your student number and last name in the file name (ex. Smith 001234567).

Note: The upload process happens quickly!  Check for the word ‘uploaded’ to appear in the bottom right corner of the MacDrive dialogue box:  If it’s there, we’ve got your request! Check out the graphic as an example.