Online chat:
The chat will be closed in the afternoon of Thursday, August 20 for staff development and will re-open on Friday, August 21 from 10:30-12:30.
Please note:
Transcript production will be paused from August 27 to September 8. Please submit your transcript requests now.
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RESP confirmation:
RESP confirmation is only available once you are fully enrolled.
Please note:
Fees are subject to change up until the payment deadline dates. Please actively monitor your student account. Thank you!
COVID-19
Student Services can be contacted via online chat. For fall 2020 FAQs, click here. Visit covid19.mcmaster.ca for McMaster updates.
Archway: A new support team to guide incoming students
McMaster is committed to providing every incoming McMaster student with proactive and personalized support. Archway is a new support team at McMaster that will work with all incoming first-year students from the day they are accepted and right up until second-year.
How does Archway work? You will be connected with an Archway Coach and Mentor who will take the time to understand your goals and what you want out of your McMaster experience. This professional team will partner with you throughout the year to make sure you are connected to the right information, people and fellow students to make your year a success.
For more information, visit archway.mcmaster.ca. Still have questions about coming to McMaster? Check out our May@Mac@Home virtual campus experience.