The payment plan option is only available on Mosaic from September 17 to 25, 2020 for fall term.

Interest and late fees resumed at the end of August 2020. Please make sure your previous term balances have been paid to avoid an interruption of services (access to enrolment, grades, transcripts, certifications, diplomas, payment of awards and more).

The Aid and Awards team is processing enrolment confirmations for OSAP. Please monitor your OSAP portal for updates.

RESP confirmation is only available once you are fully enrolled.

Fees are subject to change up until the payment deadline dates. Please actively monitor your student account. Thank you!

Student Services can be contacted via online chat. For fall 2020 FAQs, click here. Visit covid19.mcmaster.ca for McMaster updates.

Diploma replacement

Student Services is not accepting diploma requests until further notice. Please wait to submit your request for your diploma to be couriered or mailed once in-person service reopens. Learn more about processing timelines. Thank you for your patience.

Duplicate and replacement parchments, diplomas and certificates

For a required fee you can request a duplicate or replacement degree parchment, diploma or certificate. A second copy of the degree parchment, diploma or certificate will be reissued (noting the date of reissue) when the original document has been lost, damaged or destroyed.

The words duplicate copy or reissued will be affixed to all degree parchments, diplomas or certificates requested in this manner. These will bear the signatures of the current Chancellor, President and Vice-Chancellor and Registrar.

Please consult the Senate Policy on Duplicate and Replacement Parchments, Diplomas and Certificates Procedures (PDF document).