How to request an enrolment verification
Download from your Mosaic Student Centre.
Study Permit Extension Letter and Post-Graduation Work Permit (PGWP) letter requests for international students must only be submitted through Parchment. Please contact immigration@mcmaster.ca before submitting your request.
Email bscncredential@mcmaster.ca for assistance.
Email School of Medicine at mdadmit@mcmaster.ca for assistance.
Students and alumni of Master’s and Ph.D. programs should email the School of Graduate Studies at sgsrec@mcmaster.ca for assistance.
Email MCE at macce@mcmaster.ca for assistance.
Email Divinity College at divinity@mcmaster.ca for assistance.
How to Access with Mosaic Self-Service
- Log into Mosaic > Student Centre.
- Click on ‘other academics’.
- Click on ‘Enrollment/Financial letters’.
- Select from the available letters.
- Select your preferred delivery option: download, email, or print.
Types of Letters Available
- Approved to Graduate – For students who have applied to graduate and not enroled in courses. Only available for download after academic reviews. For example, if you finish your courses in the fall or winter term, Approved to Graduate letters will become available in mid to late May until the date of your Convocation in June. If you finish your courses in the Spring/Summer term, Approved to Graduate letters will become available in late August until the date of your Convocation in November.
- Course Enrolment Letter – Includes student name, student number, enrolment term, enrolment status (part-time or full-time) and courses. Available for all terms with enrolment.
- Degree Conferred – Available for download one day after convocation. McMasters official letter confirming degree awarded. Includes student name, student ID, degree, plan, length of program and conferral date.Does not include Minor(s).
- Invoice – Available by term. Includes student name, student ID, program, plan, level, enrolment status, tuition, supplementary fees, residence, meals, UHIP and payments applied.
- MELD program completion letter – Available only for students who have completed the MELD program successfully and have been enrolled into their academic program. This letter is available in early to mid May until the end of July following program completion. Includes student name, student ID, MELD completion term dates and program enrollment eligibility (includes the programs approx. length and start date).
- Non-enrolment letter – Available for students who are not actively enrolled in a specific term. Includes student name, student ID, term and enrolment status.
- RESP/enrolment letter – Available for all students by term who require enrolment confirmation. This letter is accepted for RESP and CPP submissions. Includes students primary address, student name, student ID, term of enrolment, term dates, enrolment status, level of enrolment and level of program, degree and program name.
Please view the “Custom Letters” tab for more information on additional requests.
If you are an undergraduate student and cannot access a required letter through Mosaic’s self-serve option or require a letter to be issued directly to a third party, you can submit a request for a custom Enrolment Verification letter through Parchment ordering services. Parchment credentials are securely delivered with blue ribbon verification and are considered authenticated by the university.
Holiday service pause: New requests for custom verification letters will pause starting Thursday, December 18 and re-open for requests on Friday, January 2. Processing will begin starting Monday, January 5, expect delays due to high volume of requests.
Current students are to order through the “Undergraduate Verification” credential. The cost of this service is $3.00 USD.
Alumni are to order through “Undergraduate Alumni Verifications” credential. The cost of this service is $30.00 USD.
Parchment offers delivery of the same letters available through Mosaic Self Service as well as custom requests. Some common custom letter requests include the following:
- Post Graduate Work Permit letters : Available as early as your status in Mosaic is set to ‘Approved’ or after your degree is conferred. Includes student name, student ID, confirmation of approval to graduate status, degree, program, expected conferral date and all enrolment terms, dates and status. Students who complete all degree requirements in the fall term can request a PGWP or Approved to Graduate letter through Parchment as early as the following January ahead of Academic reviewing.
- Study Permit Extension letters: Used for international students to extend their study permit as well as students who require enrolment confirmation for their entire academic enrolment. These letters are not available for Level 1 students and students in an undeclared program. Includes student name, student ID, all enrolment terms and dates, status, degree, level, program duration, pending course work/co-op work terms and expected graduation term.
- cGPA (Cumulative GPA) letters : cGPA letters for current students are only generated by special request and will reflect the most recent calculated CGPA. Please select ‘confirmation of enrolment’ from the drop-down menu and add the request through special instructions.
- Final Term Grad letters: Available for students enrolled in their final term. Includes student name, student ID, level, degree and plan name, current term enrolment status and expected conferral month.
- MELD Repeat Letter: Available for students that have been approved to retake the MELD program.
- Confirmation of fees and payments: Includes a summary and detailed breakdown of all charges and payments for the current academic year. Special requests can be considered and are to be made in the special instructions.
- Uploaded form to be completed: Forms will be reviewed upon upload for completion.
Please allow 10-15 business days for processing of any custom verification letters.
Additional information:
- Students with account holds are not eligible for enrolment verifications
- Letters can only reflect information that is active in your student record
- If you would like your letter mailed to a third party via Canada Post, please add the mailing address to the special instructions text box or explain your request in a document and upload it to your order in Parchment