Online chat:
The chat will be closed in the afternoon of Thursday, August 20 for staff development and will re-open on Friday, August 21 from 10:30-12:30.
Please note:
Transcript production will be paused from August 27 to September 8. Please submit your transcript requests now.
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Please note:
Fees are subject to change up until the payment deadline dates. Please actively monitor your student account. Thank you!
COVID-19
Student Services can be contacted via online chat. For fall 2020 FAQs, click here. Visit covid19.mcmaster.ca for McMaster updates.
Campus software for students
Did you know that as a McMaster student you have access to free campus software, like Microsoft Office 365 and Lynda.com?
Thanks to University Technology Services (UTS), you can take advantage of a variety of services and support across campus!
UTS is the central IT service provider for the McMaster campus that offers client service and technical support online and in-person at Burke Sciences Building (BSB 245) and Mills Library, second floor Commons area.
They also provide services and support in the following areas:
- MacID (your access to everything IT)
- Email set up
- Mosaic student portal
- Free campus wifi
- IT Security
- And more
Let UTS help you have an enjoyable IT experience while you are here! Don’t forget to follow UTS on Twitter at @McMasterUTS.
Additional IT support is also delivered through various units and faculties across campus.