Self-service options

March, 26, 2020

Now that our office has moved our service online, here are some self-service options that might help!

OSAP document upload

Only OSAP documentation being uploaded to your OSAP portal is being processed.

  1. Log into your OSAP account and go to “My Apps.”
  2. Under “Submitted Applications”, go to “View Documents and Print/Upload.”
  3. Select each of the document’s names for a description of what you’re required to upload.
  4. Complete and date/sign your document(s) in blue or black ink and take a scan or photo.
  5. Upload each document as a PDF.

Need to make a fee payment?

The best way to make a payment to your student account is through online banking. Access your banking institution’s website and set up McMaster University as a payee. Your student ID number acts as your account number.

Enrol in direct deposit

The fastest way to receive a refund is through direct deposit.

Refunds are displayed on your student account as a negative balance and will be deposited to your personal bank account upon request.

Please note: cheques will not be issued and mailed to students during this closure.

Upload scholarship applications

We continue to process all scholarship applications remotely.

Upload scholarship applications via MacDrive for processing.