Online chat:
The chat will be closed in the afternoon of Thursday, August 20 for staff development and will re-open on Friday, August 21 from 10:30-12:30.
Please note:
Transcript production will be paused from August 27 to September 8. Please submit your transcript requests now.
Chat update:
Having trouble getting through to us? We are currently experiencing high chat volumes. If the chat does not appear during operating hours, we are at capacity. Please try again later. Thank you for your patience.
RESP confirmation:
RESP confirmation is only available once you are fully enrolled.
Please note:
Fees are subject to change up until the payment deadline dates. Please actively monitor your student account. Thank you!
COVID-19
Student Services can be contacted via online chat. For fall 2020 FAQs, click here. Visit covid19.mcmaster.ca for McMaster updates.
How to read your Account Summary
Wondering how much your tuition is? Your Account Summary will show you all tuition and charges for a specific academic year.
Follow these five steps to access your Account Summary:
- Log in to Mosaic using your MAC ID and password.
- Click on “Student Center.”
- Under the “Finance” section, select “Account Summary.”
- Click the “Academic Year” drop down list and select a year. Once you have selected a year, click on the “go” button (blue circle with two arrows).
- Once the page is loaded, you’ll be able to view your tuition and charges for that specific academic year.