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You need to know this!

You need to know this!

February, 01, 2021 09:00 AM

February bulletin from the Registrar’s Office

Mark your calendar
  • February 1 – Personal deferred exam schedules for fall term posted in Mosaic
  • February 2 – Winter term personal exam schedules posted in Mosaic
  • February 15 to 21 – Reading week (mid-term recess)
  • February 16 to 19 – Fall term deferred exams
  • The spring/summer term course schedule is now available (subject to change up to the time of enrolment), with enrolment opening March 15 at 9 a.m.
More dates and deadlines
All things fees

Here’s what happens if you missed the payment deadline

  • Did you miss the payment deadline of January 25?
  • A late charge of $75 was applied to your account on the last day of the month and a monthly interest rate of 1.2% gets charged on the second-last business day of the month on the unpaid balance.
  • Don’t panic! You can still pay your fees now to avoid further charges and having a service block added to your account (which prevents things like enrolment).
How to pay your fees

Emergency financial support

  • No money for food or rent? Sudden change in your financial situation? We may be able to help with emergency financial support.
Learn about next steps

Refunds

  • Have a credit on your student account? You can now request an e-transfer refund if you have a Canadian bank account.
  • Learn about international refunds here.
  • Email refunds@mcmaster.ca to claim a refund.
More on refunds
Introducing MAC
  • Meet MAC, the new chatbot for the Registrar’s Office!
  • MAC is here to help answer your Student Services questions.
  • MAC is just starting out but the more you use them, the more they learn.
  • If MAC doesn’t know the answer to your question, you will be directed to a Student Services Professional (SSP) for help during online chat hours.
  • Connect with MAC through the online chat button on our website.
Chatbot MAC
Meet MAC here
Is your info right?
  • There have been a lot of changes this past year. It’s important to make sure your personal information is still correct in Mosaic, including your emergency contact info!
  • Log in to Mosaic and click on the “Tasks” tile to verify your info now.
Go to Mosaic
tasks tile in Mosaic
Update your SIN now!
  • Your SIN is required by Canada Revenue Agency in order for us to issue you a T2202 tax slip or T4 slip.
  • Go to Mosaic and click on the “Update SIN” tile now to update yours.
  • Starting March 1, you can click on the “View/Print Tax Forms” tile directly on your Mosaic home page to access your tax forms.
Go to Mosaic
Need help?

Online learning support

  • Academic advising: If you have questions about your courses, it’s important to connect with your academic advising office.
  • Accessibility support: Student Accessibility Services (SAS) provides academic accommodation assistance and related supports to students with disabilities. Registered with SAS? Don’t forget to activate your accommodations for this term.
  • Technical support: University Technology Services’ (UTS) has a list of tech resources and a live chat feature that connects you with UTS Service Desk Analysts, providing real-time support.

Take care of yourself

February is a busy month. Don’t forget to practice self care and take some time for yourself.

  • Join Athletics and Recreation’s #MacMoves virtual health and wellbeing programs.
  • In addition to counselling services, the Student Wellness Centre offers a variety of programs like BIPOC Resilience and Peer Support, StressLess, Managing Your Worry and Anxiety and more.

Channels

  • Aid & Awards
  • Archived Events
  • Events
  • News
21100

Office of the Registrar

Gilmour Hall, 108

Service Hours
Monday to Friday
8:30 a.m. – 4:30 p.m.

Currently closed to the public.

 

Online chat hours

Monday to Thursday
10 a.m. – 3:30 p.m.

Our online chatbot, MAC, is available 24/7.

Video chat appointments available

Please contact us via chat

Self-service forms

Visit us on the web and Mosaic for more information

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