The payment plan option is only available on Mosaic from September 17 to 25, 2020 for fall term.

Interest and late fees resumed at the end of August 2020. Please make sure your previous term balances have been paid to avoid an interruption of services (access to enrolment, grades, transcripts, certifications, diplomas, payment of awards and more).

The Aid and Awards team is processing enrolment confirmations for OSAP. Please monitor your OSAP portal for updates.

RESP confirmation is only available once you are fully enrolled.

Fees are subject to change up until the payment deadline dates. Please actively monitor your student account. Thank you!

Student Services can be contacted via online chat. For fall 2020 FAQs, click here. Visit covid19.mcmaster.ca for McMaster updates.

Request a Certification Letter

Instructions: Please complete the form below to request a certification letter. Please allow 5-7 business days for processing. Incomplete requests will result in delays and/or will not be processed. Canada Post delivery times vary and are beyond the control of the University. We will make every effort to process your request according to your deadline indicated below but service is limited and we appreciate your patience at this time. We are only mailing within Canada and the United States until further notice. Please note: transcript requests are completed through Mosaic.

Students who have recently completed the MELD program do not need to complete this form to receive a letter. You will receive further instructions via email.

We are not sending certification letters through email. Letters will only be issued via mail.

The information gathered on this form is collected under the authority of the McMaster University Act, 1976. The information is used for the academic, administrative, financial and statistical purposes of the University including, but not limited to, admissions; registration and maintaining records; awards and scholarships; convocation; provision of student services, including access to information systems; alumni; and disclosure to or on behalf of the applicable McMaster student government. This information is protected and is being collected under section 39(2) and section 42 of the Freedom of Information and Protection of Privacy Act of Ontario (RSO 1990). Questions regarding the collection or use of this personal information should be directed to the, University Registrar, University Hall, Room 209, McMaster University.