Ask McMaster

Ask McMaster is a tool designed to aid future and current students, faculty and staff in finding answers quickly to frequently asked questions about admissions, tuition, registration; or financial or human resources administrative policies and procedures.

The tool is easy to use. Just choose the most appropriate area for your question and type a complete question in that box and press Enter (e.g., if you are seeking information about undergraduate admission requirements, choose the box titled PROSPECTIVE STUDENTS AND ADMISSIONS).

Current undergraduate students

Graduate students & postdoctoral fellows

Prospective students and admissions

Human Resource Services

Financial Affairs for Staff & Faculty

Tips for using Ask McMaster

  • Ensure that you are using the correct box for your question.
  • Use a complete sentence and keep it simple.
  • Ask only one question at a time.
  • Do not use quotation marks.

Steps to Enrolling


What’s New

Registrar’s Office – closed Tuesday, December 2nd from 12pm-2pm for staff Holiday Luncheon.  We apologize for any inconvenience and appreciate your patience and understanding.

Check out the Academic Advisement PDF guide to learn more about your Academic Advisement Report in Mosaic.

December Exams
– Personal exam schedules are available in the Mosaic Student Centre. Visit the Exams Schedule page for details.

HSR Bus Pass details and FAQs can be found on the MSU website.

Quick Links

Sessional Dates and Deadlines

Undergraduate Calendar

Exam Info

Admission/Application Process

Getting Enrolled

Academic Advising

Transcript Request


Ask McMaster

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